Self-serve onboarding rebuild
Redesigned first-run experience and billing flow for a B2B analytics product.
ClientVelar Analytics
Timeline4 weeks
Team1 engineer, 1 designer
Result+17% activation
The problem
New Velar users signed up and then stalled — the first-run experience dumped them into an empty dashboard with no path forward.
Our approach
- Replaced the empty state with a guided, data-backed first session
- Streamlined billing so upgrading took two clicks, not a sales call
The result
Activation rose 17% in the first month after launch.
Have a similar problem to solve?
Tell us the goal, the constraints, and who signs off. We scope it against real delivery capacity and ship the first build in weeks.